Shipping & Returns

SHIPPING:

We ship all items via USPS Priority Mail. Once shipped, packages typically arrive within 2-4 business days. 

If you need your item(s) sooner (most items take 5-7 business days to complete), you must reach out to us PRIOR to ordering to see if we can accommodate your request. We can be reached at 954-551-7823 or email us at luckyamericandesigns@gmail.com

Expedited shipping may be available but should be discussed prior to ordering.

IMPORTANT- If items are undeliverable and/or returned to Lucky American, the customer will be responsible to pay to re-ship the package. 

RETURNS/REFUND POLICY:

Due to the nature of our products, personalized items cannot be returned or refunded, however, if you are unhappy with your item please contact us within 3 days of receipt so we can discuss how we may remedy the situation.

If the personalization of your item is incorrect and the mistake was on our end, we will send a replacement item at no charge.